We only accept returns that are caused by obvious manufacturing defects.
Items must be returned within 7 days from the date of shipment and must not be worn and washed.
Return procedure will be advised via email.
We will do a one for one exchange or refund (only if the item is out of stock).
Swimwear and Lingerie are strictly non exchangeable nor refundable due to hygienic reasons.
SALES item or items bought during SALES are strictly non-refundable nor exchangeable.
We reserve the right to refuse any returns deemed inappropriate.
Returns in exchange for store credits are final. If you use store credits to make a purchase on the order, it will not be eligible for return.
We don't allow exchanges or returns due to buyer's negligence in buying the wrong item that does not fit them. Measurements will be stated on most of our products unless otherwise stated (ie. Freesize). For Freesize clothing, our model is a UK6 model, usually size S. Please understand that we do this so that we can continue to keep the costs low, which will in turn benefit the shoppers.
No returns/exchange for dissatisfaction of fabric and material.