- We accept returns in exchange for store credits.
- Validity of store credits will be 1 month.
- Store credits will not be applicable in conjunction with other promotions.
- Items must be returned within 7 days from the date of shipment and must not be worn and washed.
- Return procedure will be advised via email.
- Size exchange will be charged at $6 (We will arrange a courier to exchange the package with you).
- Swimwear and Lingerie are strictly non exchangeable nor refundable due to hygienic reasons.
- SALES item or items bought during SALES are strictly non-refundable nor exchangeable.
- Knit items are strictly non-exchangeable nor returnable.
- We reserve the right to refuse any returns deemed inappropriate.
- Returns in exchange for store credits are final. If you have used store credits to make a purchase on the order, it will not be eligible for return and exchange.
Updated return and exchange policy during CNY 2025 period:
$3 exchange/return fee applies for any item made during this period.
Please allow 7-14 working days for us to process your credits once it has been delivered.